Support Services

Below are key resources available to support families.

Agency Contact Information Email/Website Description
Parent & Family Support Officer.

At Preston School – Mandy Noone

07825182209 Mandy.noone@prestonschool.co.uk

 

 

Support parents and families. Offering 1:1 advice, parenting support and can link to other services
Mind https://www.mind.org.uk/for-young-people/information-for-parents/ Talking to your teenager about mental health
Young Minds 0808 802 5544

Webchat also available

https://www.youngminds.org.uk/parent/ Detailed advice, emotional support and signposting about a child or young person up to the age of 25
FRANK 0300 1236600 https://www.talktofrank.com/get-help/concerned-about-a-child Drug and Alcohol Advice
Somerset Carers 0800 31 68 600 or 01823 331 222 https://somersetcarers.org/who-can-help-you/somerset-young-carers/ Provides support, advice and respite breaks for children and young people under 18 who has substantial caring responsibilities at home.
Childline 0800 1111 https://www.childline.org.uk/

 

https://www.childline.org.uk/get-support/

A free, private and confidential service for children and young people where they can talk about anything
Young Somerset https://www.youngsomerset.org.uk/ Provides Targeted Youth Support, Alternative Education Provision and Enterprise, and Mental Health and Wellbeing
Child Exploitation and online Protection https://www.thinkuknow.co.uk/

 

https://www.ceop.police.uk/Safety-Centre/

Advice and support for online abuse. Resources and information for young people and their families
2BU lisa@2bu-somerset.co.uk

07799 136552 (phone or text)

https://www.2bu-somerset.co.uk/ Youth support services for LGBTQ+ young people in somerset. Help build resilience and confidence and support each young LGBTQ+ person to a place of healthy self-acceptance.
Hub of Hope App available https://hubofhope.co.uk/ UK wide mental health service database. A population of local services to support mental and emotional difficulties
MindEd for Families https://www.cypsomersethealth.org/parent_and_carer_toolkit Advice and support for worried parents
Somerset Children and Young people Health & Wellbeing

 

 

https://www.cypsomersethealth.org/parent_and_carer_toolkit Information and local support on a range of common topics
Little Book of Life Hacks Click Here Tips for supporting wellbeing and mental health – developed by Young People in somerset
Samaritans 116 123

Self-help app also available

jo@samaritans.org

https://www.samaritans.org/ When you’re ready to talk they are ready to listen. You don’t have to give your real name or any personal information if you don’t want to.  Email support available also.
SARI

Stand Against Racism & Equality

 

0117 942 0060 https://saricharity.org.uk/about-us/ Racial awareness, support, and education
SDAS

Somerset Drug & Alcohol Service

0300 303 8788 www.turning-point.co.uk/sdas Free, confidential support and treatment in Somerset for adults, children and families affected by their own or someone else’s use of alcohol and other drugs.
Gingerbread

Charity for single parents

0808 802 0925 https://www.gingerbread.org.uk/find-information/ Advice, support and information around a wide range of topics for single parents
Somerset Survivors

Somerset Integrated Domestic Abuse Service

0800 6949 999 https://somersetsurvivors.org.uk/professional-resources/somerset-integrated-domestic-abuse-service/ Specialist service which provides support to men, women and children who are affected by domestic abuse.
Family Lives

Action for prisoners and offenders’ families

0808 800 2222

Or email askus@familylives.org.uk

https://www.familylives.org.uk/how-we-can-help/leaflets Advice and guidance on supporting families who are affected by imprisonment – online resources available
Family Lives 0808 800 2222

Or email askus@familylives.org.uk

https://www.familylives.org.uk/ Family Lives provides targeted early intervention and crisis support to families. If you need to talk, we’re here to listen. Wide range of support available
Pact

Prison Advice & Care Trust

0808 808 2003

 

info@prisonersfamilies.org.

https://www.prisonadvice.org.uk/ Charity that supports prisoners, people with convictions, and their children and families.
Zing Somerset 01823 653990 https://www.sasp.co.uk/zing-somerset Health trainer service helping people who need support in changing to a healthier lifestyle
SWISH

Somerset Wide Integrated Sexual Health Services

03001245010 https://www.swishservices.co.uk/ Support for the diagnosis and treatment for sexually transmitted infections, contraception, and unplanned pregnancies.
SWEDA

Somerset and Wessex Eating Disorder Association

https://swedauk.org/ Support for people affected by eating disorders, offering access to support services that empower recovery